Get Your Business Mail Out of The Spam Folder

Usually missing or wrong SPF, DKIM and DMARC records, or a shared server IP with a poor reputation. Gmail is strict about authentication regardless of where the sender is. We check all three records, the sending IP's reputation, and the message itself, then fix what is actually failing.

Yes. Bangladeshi senders sometimes hit regional reputation filters when emailing clients abroad. We check blacklists, verify authentication, and where necessary recommend a dedicated sending service for transactional mail so your business email is not affected.

No. This is a paid service and your mail can be sent from anywhere — another host's mail server, Google Workspace or Microsoft 365, a transactional API, or your own server. We work with the DNS and sending sources you already have. Inbox placement itself is never guaranteed by any provider.

Yes. We list the senders that are genuinely yours, read the DNS you have now, validate the syntax and lookup behaviour, confirm signing and alignment, and suggest a sensible path for tightening DMARC over time. Existing records are never replaced blindly.

No provider can honestly promise that. We can correct authentication, routing, server, application and policy problems and show you the evidence behind a failure, but the recipient's filter also weighs reputation, content, volume, engagement, complaints and its own rules.

Headers, SPF, DKIM, DMARC, the sending infrastructure, reverse DNS, the hostname, blocklist indicators, content patterns, sending behaviour and any feedback from the provider. How much improves depends on the cause and on the recipient's policy.

Yes. Submission, authentication, queues, routing, filters, DNS, TLS, resource limits, the logs, remote responses and mailbox configuration can all be inspected on any authorised, compatible server.

Yes. We follow the application event, whichever mail function or SMTP/API provider is in use, cron or queue processing, authentication, the server logs and the recipient's response. Order and customer workflows can be tested one at a time.

Yes. Mailboxes, the piping or import cron, SMTP, sender DNS, the WHMCS email activity log, templates and server logs are all in scope here. Broader WHMCS workflow failures are handled under our WHMCS Support service instead.

Yes. The exact SMTP response, the timestamp, the queue record, the sending IP or provider, the recipient domain and the headers together show whether this is policy, authentication, reputation, rate limiting, routing, mailbox state, or just a temporary problem at the other end.

Not before we know every legitimate sender and how each one aligns. A stricter policy is often the right destination once visibility and remediation are done, but jumping to reject with an incomplete sender list will block your own business mail.

The sending and receiving domains, roughly when it happened and in which timezone, which application or mailbox was used, the bounce text, the Message-ID or headers with personal lines removed, what you expected, what actually happened, and any recent DNS or platform change.

Yes. We support authorised domains and compatible mail paths at third-party providers. How far the investigation can go depends on access to provider logs, control over DNS, shared-hosting limits, and closed filtering systems we cannot see into.