Speed measured the way your visitors browse

Make It Fast on Mobile Data, Not Just on Office Wi-Fi

Your visitors arrive from Facebook, on a phone, on a mobile network — and that is where a heavy page costs you the sale. We work on Core Web Vitals, caching, image delivery, database behaviour and server response time using measurements taken under those conditions, not office broadband.

You do not need to host with usThis is a paid engineering service, open to anyone. We work on your systems wherever they run — another hosting provider, your own server, or a client's account.

Request Performance Support See the investigation process

We measure before we change
Personalised pages never cached
Same test before and after
No promised PageSpeed numbers

Send the URLs that feel slow, which locations or devices are affected, when it happens, what it is costing you, anything that changed recently, any monitoring or test results you have, your hosting plan, your traffic pattern, and whether logged-in or checkout users are hit too.

evidence-console controlled scope

$ profile request --browser-to-origin

Browser experienceLCP, INP, CLS, assets, main thread

Network and edgeDNS, TLS, cache, CDN, geography

Application runtimePHP, WordPress, APIs, external calls

Origin resourcesDatabase, CPU, memory, disk, workers

MethodEvidence first

ChangesApproved only

OutputVerified report

Slow TTFBEdge, origin, runtime, and query timing

Core Web VitalsLCP, INP, CLS, and rendering evidence

Backend bottlenecksPHP workers, queries, jobs, and storage

Ecommerce speedCart, checkout, account, and API paths

Performance Diagnosis

Measure the Slow User Journey Before Chasing a Score

A lab score is useful for comparison, but the real problem may affect only uncached visitors, logged-in customers, a product search or checkout on mobile data. The baseline must match that experience.

Choose Representative URLs

Test the home page, an important landing page and the slow business action separately. One fast cached page cannot represent the whole application.

Split Network From Server Time

Review DNS, connection, TTFB, asset weight, JavaScript and render timing. Each delay has a different owner and a different useful fix.

Protect Dynamic Data

Never cache carts, accounts or payment responses as if they were public pages. Validate login, checkout and forms after every performance change.

Optimisation that starts with a number

A better test score means nothing if real customers get a slower site.

Speed changes with the URL, the cache state, where the visitor is, the device in their hand, whether they are logged in, how much traffic is arriving, how much data you hold, and which workflow they are in. We define the slow experience, measure that exact path, and keep the site correct while changing it.

Production remains yoursGoing faster never justifies caching a private response, hiding an error, switching off security you need, or pushing an untested change onto production. Business correctness and the ability to roll back stay part of what 'done' means.

Name the experience that is slow

First visit, repeat visit, logged-in browsing, wp-admin, a product page, search, cart, checkout, an API call, a cron run or a traffic spike — these are not the same problem.

Take a baseline you can compare to

URL, device, region, cache state, data state, test method, server timing and load conditions are kept as consistent as the situation allows.

Profile the layer that owns the delay

Browser work, assets, the network, Cloudflare, the web server, PHP, WordPress, the database, storage and external services get separated out.

Leave dynamic content dynamic

Sessions, carts, checkout, accounts, admin pages, APIs, webhooks and anything personalised stay out of unsafe caching, full stop.

Check the side effects too

After a change: speed, errors, content freshness, functionality, resource use and the actual business workflow all get verified.

Speed problems we take on

The browser, the application and the server it runs on

We go after whichever component actually owns the delay, rather than running the same generic optimisation checklist over every website.

Core Web Vitals and frontend

Find the rendering, interaction, layout, asset and third-party work that shapes what a real browser experiences.

Largest Contentful Paint (LCP)
Interaction to Next Paint (INP)
Cumulative Layout Shift (CLS)
Images, fonts, CSS, and JavaScript
Third-party scripts and tag load

Network, CDN and caching

Cut out avoidable distance and repeated work while personalised and time-sensitive responses stay untouched.

DNS, TLS, and connection timing
Cloudflare cache behaviour
Page and object caching
Cache misses and purge strategy
Compression and asset delivery

WordPress, PHP and application

Profile what happens server-side when a theme, a plugin, an API, a background job or worker capacity is holding the response.

Slow WordPress and wp-admin
PHP-FPM worker saturation
Plugin and theme execution
Cron, queues, and external APIs
Memory and error pressure

Database and server resources

Dig into queries, storage, CPU, memory, concurrency and service limits behind slow or unstable requests.

Slow MySQL / MariaDB queries
Locks and database contention
CPU, RAM, disk, and inode pressure
Web-server concurrency
Traffic spikes and capacity limits

Revenue-path performance

Speed up a store without ever caching a cart, a customer or a payment response by mistake.

Product, search, cart, checkout, account, AJAX, REST API, payment callback, order, email and scheduled-action paths get profiled separately, so a speed change never quietly breaks a transaction.

Controlled troubleshooting

Measure, isolate, change, compare

First the slow path and its baseline, then a profile of the layer responsible, then one approved focused change, then the same measurement again under matching conditions.

01
Tell us what feels slow
Which pages, for which visitors, and what it is costing you. A PageSpeed or field-data report helps if you have one — working out the performance problem itself is our job.
02
Agree the scope
Which templates and journeys actually matter — home, category, product, checkout — and what access we need to profile them without changing anything live.
03
Find where the time goes
Server time gets separated from browser time: PHP-FPM and MySQL profiling, cache hit ratio and Core Web Vitals field data, so effort lands where the milliseconds really are.
04
Findings, ranked
You get an ordered list — slow queries, missing cache rules, oversized images, third-party scripts — with the expected gain from each, the risk involved, and a quote where one is needed.
05
Approve, optimise, verify
After approval the changes go in, then TTFB, LCP and CLS get measured again on the same pages, so the improvement is demonstrated rather than claimed.

Clear approval boundary. Investigation and repair are separated where applicable. Broader changes, added scope, and material risk are explained before you authorise the work.

Start a scoped request

Anonymised performance case pattern

The homepage scored beautifully. Checkout fell over at peak.

Cached public pages tested well, while uncached customer requests slowed to a crawl or timed out under quite modest concurrency.

Root causeA scheduled background task and some slow order queries were eating PHP workers and database capacity, while the cache on public pages hid all of that origin pressure from any surface-level test.

Cached and uncached paths were measured as separate things.
PHP-FPM saturation, the job's timing and the slow queries were correlated.
The schedule and the query path were improved — checkout was never cached.
A controlled transaction and concurrent uncached requests were tested again.

performance-profile.logdiagnostic record

homepagecache=HIT ttfb=84ms

checkoutcache=BYPASS ttfb=4.8s

php-fpmmax children reached

databaseorder query and job overlap

changeschedule isolated; query reduced

verifycheckout correct; latency stable

Uncached transaction path stabilisedNo cart or checkout response cached

Engagement options

Fix one bottleneck, or get a plan in priority order

Take focused troubleshooting for one slow path, or ask for a wider review across representative pages, devices, cache states and the resources behind them.

Focused investigation

Performance Troubleshooting

For one slow page, a high TTFB, a traffic incident, a sluggish wp-admin, a checkout bottleneck or a resource limit.

Best for

Affected-path baseline
Layer-by-layer profiling
Focused optimisation or repair
Equivalent-condition verification

Request performance help

Structured assessment

Website Performance Review

For businesses that need a prioritised plan covering the browser, delivery, the application and origin capacity.

Best for

Representative URL and workflow set
Core Web Vitals and TTFB
Cache, PHP, and database review
Prioritised findings and trade-offs

Discuss a performance review

Why Hostaccent

You cannot fix speed by looking at one layer

How fast a page feels is the sum of the network, the server, the application, the database and the frontend. We isolate the layer that is slow and compare the same user journey before and after the change.

Analysis from browser to database

WordPress and ecommerce context

Server-capacity troubleshooting

Measured results, no score promises

Performance layers and toolsCommon platforms and layers

Core Web VitalsWordPressWooCommercePHP-FPMMySQL / MariaDBApacheNginxLiteSpeedRedis / Object CacheCloudflarePage CacheBrowser AssetsLinux ResourcesApplication Logs

Outcomes depend on the application, the hosting resources, the code, third-party services, the visitor's location and device, traffic, data volume, cache state and the access we are given. Hostaccent does not guarantee a particular score, ranking, load time or business result under every test condition.

The Hostaccent support ecosystem

One technical partner. Ten specialist paths.

A slow page rarely has one single cause: TTFB can come from PHP execution, an unindexed query, a cache that never warms up, or render-blocking assets that keep working long after the server replied. Explore every specialist service without losing the wider production context.

Not sure which service matches?Tell us which page is slow and for whom — we will start where the time is actually spent.

Request technical support

Questions before access

Scope, credentials, approval, and practical expectations

These answers explain how the investigation works before you share access or approve a production change.

Ask about your environment

01My site feels slow on mobile data in Bangladesh but fast in the office. Why?

Because office broadband hides page weight. On mobile networks a heavy first load, uncompressed images and render-blocking scripts cost seconds. We measure on throttled mobile conditions similar to what your visitors have, not on a fast connection.

02Would moving my server to Singapore make my site faster for Bangladeshi visitors?

Often yes for dynamic pages, because Singapore has the lowest round-trip time to Bangladesh among the common regions. But latency is only part of it — if the application takes a second to build the page, moving the server closer will not fix that. We measure both before recommending a move.

03Do I need to buy hosting from HostAccent to use this service?

No. This is a paid service and the site can be hosted anywhere. We profile whatever stack it runs on — another provider's shared hosting, a VPS, or a managed platform — and report where the time is actually spent. Where a hosting limit is genuinely the ceiling, we show the evidence instead of simply recommending a move.

04My Core Web Vitals are failing in Search Console. Can you fix them?

We can investigate LCP, INP, CLS, rendering, images, fonts, CSS, JavaScript, third-party scripts, network delivery, server response and how the application behaves. How far the numbers move depends on the site, its content, the code, the platform and the third parties you have loaded on it.

05WordPress and wp-admin are both crawling. Where do you look?

We treat the public site and the admin as separate paths, then examine plugins, themes, PHP workers, memory, database queries, cron, object cache, page cache, external API calls, storage and the server's own resources.

06My TTFB is terrible. Can that be brought down?

Yes. DNS, connection setup, TLS, edge cache, the connection to origin, the web server, PHP, the application, the database and any external dependency get measured — so we know which part owns the delay before optimising anything.

07Will you just install a caching plugin and call it done?

Only if caching is genuinely the answer for that problem and that application. A plugin cannot fix every bottleneck, and careless caching breaks sessions, carts, accounts, admin pages, APIs, webhooks and anything personalised.

08Can you make WooCommerce checkout faster without breaking orders?

Yes. Product, search, cart, checkout, account, AJAX, scheduled actions, PHP, the database, cache bypass rules and payment paths all get profiled — and transaction correctness is verified alongside the speed improvement.

09Can you tune PHP-FPM, Nginx, Apache or MySQL on my server?

Yes, where we have authorised server access and real evidence to work from. Workload, concurrency, available resources, how configuration inherits, query behaviour, application limits and the effect on neighbouring services all get weighed before a setting changes.

10Will Cloudflare on its own make my site fast?

Cloudflare improves delivery for content that suits caching, but the cache rules, origin behaviour, geography, dynamic paths, assets and the application all still matter. It cannot make an uncached database or application request fast by itself.

11Can you get me a 100 PageSpeed score?

No, and nobody honestly can. Scores shift with the test, the device, the network, the content, third-party scripts and the platform. We concentrate on evidence-backed improvements to real user journeys and are straightforward about the constraints and trade-offs that remain.

12What should I send you to get started?

The affected URLs and workflows, which devices or locations see it, when the slowdown happens, any test or monitoring results, your hosting plan, your traffic, recent changes, whether logged-in or ecommerce users are affected, and any errors you have seen. Please keep secrets out of the description.

13My site is hosted with another provider. Can you still optimise it?

Yes. We work on authorised websites and compatible servers at third-party providers. Limited logs, shared-hosting restrictions, a closed platform, code you do not own, or no server access at all can limit which optimisations are possible.

Send the symptoms, not a guess

Which journey is losing you visitors?

Send the URL, the device, the location, the time of day and whether the visitor is logged in. We will build a representative baseline before recommending a single optimisation.

Request Performance Support Ask About a Performance ReviewNo broader changes before scope and approval